State Farm® Insurance Agent Ken Wandell

"This is by far the best insurance agency with which I have ever dealt. They are friendly, helpful, and will go out of their way for you. When you are speaking to them, whether on the phone or in person, they treat you with respect and give you their full attention. I've never once felt like "cattle", just a number to check off the list and move on to the next. It actually feels like I am their only client when dealing with them. The experience is always personal, respectful, and efficient. Thank you for so many great years! I'm looking forward to many more!"

"Ken Wandell's office is the best in the area in my opinion. Starting with my parents, and myself when I became of age, we have been using them for auto and life insurance since the early 1990's. The staff and service are fantastic. I think about when my Mother died in 2013, and I walked into their office, completely distraught, how they told me not to worry about anything. They said they would pay the funeral home directly from Mom's life insurance policy and send me the rest. They did exactly that. When I walked out of that office, I never had to worry about a thing, and they promptly sent me a check for what was left after the funeral home fees. They made one of the most difficult times in my life so much easier because I didn't have to worry about the money. They took care of all of it for me. I also want to thank Kimberly for going above and beyond in helping me to estimate how much it would cost to put our teen daughter on our insurance before she actually got her license - helping me to prepare for the rate change. Thank you to Ken Wandell and all of his wonderful staff!"

"The Best and Only Insurance Company is with Ken Wandell in Elizabethton State Farm...Erica Powell is such a sweet sweet lady in the office always so kind helping in everyway she always can.And the cheapest Most affordable Top Rate Insurance there is also.Thank You Vanessa and Erica for always being so kind to me adding a car or taking a car off and explaining the full coverage and uninsured motorists prices when we got our new car this week.I know Erica we were on the phone for a few minutes and you were so Patient with me explaining Quotes for our new car.And Vanessa for all of your help today.I Pray you both get a raise for all the kindness and patience you ve always shown to me..I Pray We all grow old together.i assure you we will remain With State Farm of Elizabethton from now on."

"Let me just say 7 months waiting on kitchen repair. There is not enough space here to tell how they have treated us through this. Wish I could leave a -0! Now we are at the 9-month mark and still fighting with them. I am going through pictures that I am going to add to this review to show everyone how State Farm made me live and how I had to carry water from my bathroom to (tub) to fill my portable ice maker and coffee pot. Real Good State Farm, that is very Hygenic isn't it. My family and I have been State Farm customers for over 60 years and this is how they do their long term customers, oh and My Bumper on my car is still not fixed it is still Gorilla Glued where its busted I am just waiting for it to fly off and hit someone because they refuse to fix it unless I take it to a shop they approve of and supposed to do this while trying to work 12 hour days. Sorry State Farm I pay you for a reason not to work for you!"

"Vanessa has been our insurance agent representing our home and vehicles for almost two years. When we were recently looking for insurance for our business ventures we didn’t hesitate to contact Vanessa and trust her experience to point us in the right direction. She delivered a great policy and worked with us throughout the entire process. It’s great to know that your insurance person is looking out for you. You’ll get that and more from Vanessa and her team. I would gladly recommend them to anyone based on their service."

"I have been working closely with Vanessa since running into issues with my vehicle while traveling. Vanessa was able to help me get quotes for the new vehicles I was looking at and assist me quickly once I picked a vehicle. With everything going on I had a few questions after getting the new policy and Vanessa was able to help clarify things very quickly or let me know what to expect and when to check back in if needed. I would definitely recommend working with this team for any of your needs as they are highly responsive and helpful!"

"Erica has been outstanding to work with. She has helped me to understand my policy and provided all the available qualified discounts to my several policies. While I have not had an accident yet, (and hopefully never) I am confident that my investments/properties are well protected."

"I have just recently switched back to state farm after several years with a different insurance company, and Kim at Ken Wandell's office has been so helpful. I appreciate the quick response time and answering any questions or concerns I have had with my multiple policies."

"Ken and his staff are amazing. We have a large account with lots of complications, and they handle everything we have ran into with ease. They are always quick, accurate and friendly. Kim and Erica are always friendly and easy to work with. We would definitely recommend their office to anyone with insurance needs. You wont be disappointed!"

"Having State Farm Insurance in two states confirms the assurance I have in State Farm’s dependability. Case in point, I recently was having difficulty contacting the insurance company of a commercial trucking firm whose lessee wrecked on our property leaving considerable damage in his wake. I communicated my frustration to Erica at Ken Wandell’s agency and she immediately accepted the challenge. Of course, after tirelessly pursuing the evasive contact she was successful. I was very impressed with Erica’s expertise, professional approach, and sincere empathy. State Farm had no stake in this situation, yet help was extended because I really needed it. Thank you State Farm and most especially, Erica."