State Farm® Insurance Agent Ken Wandell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kaitlin depriest
February 24, 2026
"It was a fast and easy process signing up for car insurance. Also cheaper than my last. Thank you. Very nice staff!"
"Thanks Kaitlin, I'm glad we can take care of your car insurance needs!"
charles lyons
February 12, 2026
"Vanessa made my claim so much easier ! She worked hard to make sure we were treated with the upmost respect ! I’m very grateful for her assistance during this hard time !"
"Thank you so much for your kind words! We're thrilled to hear that Vanessa was able to make your claim process easier."
Linsey Edwards
February 4, 2026
"State Farm customer service remains above and beyond other competitors, and working with Melissa at this office has only reinforced that. She has been an absolute pleasure to work with—from purchasing a vehicle just two weeks ago and having the insurance we needed within the hour, to seamlessly completing our transfer from Louisiana to Tennessee. Melissa and her team made the entire process incredibly easy and stress-free. I couldn’t recommend them more."
Don Carrier
January 30, 2026
"Good friendly people with competitive rates and premium insurance."
"Thank you so much, we are glad to help!"
Robert Chapman
January 15, 2026
"We had an accident with our truck back in December. It had to be towed from the accident scene. Working with Ken Wandell and his account managers Melissa Green and Vanessa Tinn, they went above and beyond helping us through the process of getting our truck repaired. We highly recommend Ken Wandell’s State Farm. And like a good neighbor, State Farm is there. Robert and Debra Chapman."
Tim H
January 7, 2026
"Erica is the best!"
"Thank you Tim, we appreciate your review!"
Mark Christian
January 5, 2026
"Great service, always prompt posting receipt of payment."
"Thank you for your kind words, Mark! We're glad to hear you appreciate our prompt service."
Kevin Royse
January 2, 2026
"Fast and easy. I feel confident I have an agent and am not just a no."
"Thank you for your review! We're thrilled to hear you found the process fast and easy, and that you feel confident having a dedicated agent by your side."
Karen Southerland
December 19, 2025
"I cannot say Thank You enough times to Melissa for making what I thought was going to be a difficult situation, so easy and seamless!! She made it quick and painless and was so reassuring. I slept better last night knowing that I was insured and it didn’t break the bank!! I would give 10 ⭐️ if I could!"
"Thank you for your kind words, and of course, welcome to State Farm!"
Terrie Cash
December 9, 2025
"Everyone in the office is extremely helpful and efficient. Every time I contact them , they do everything need to help us."
"Glad to help! Thank you so much for your 5 Stars, we appreciate your business."
Ron Corey
December 6, 2025
"Thank you Erica! I am pleased and grateful for Erica's willingness and ability to get it done. I had a unique situation that seemed complicated to me but Erica got to it and got it figured out for me in just a few minutes. Professional, cordial and competent I'm so glad I found her. Thanks again!"
"Thank you so much Ron. We are always glad to help! "
Robert Groce
December 2, 2025
"I’ve had State Farm Insurance since 1965 and they’ve always been great like Family."
"Thank you Robert, we appreciate your business!"
Christie Grindstaff
November 25, 2025
"Erika at Statefarm is amazing"
"Thank you so much for your review! We appreciate your business."
Dwayne Green
November 17, 2025
"Great team"
"Thank you for your kind review! "
Nick Hughes
November 17, 2025
"Vanessa has been my agent for a long time and she is always so kind and so helpful! I highly recommend her to anyone!"
"Thanks so much, Nick! We appreciate your family's business! "
Sylvia Estep
October 17, 2025
"Erica from Ken Wandell in Elizabethton was a huge help for me giving me a better quote than I was paying with Progressive. So thankful for her help!"
"Thank you so much, it is our pleasure to help!"
Joshua Pate
October 8, 2025
"Our family has been with Ken Wandell’s office for decades and had a terrific experience. The office is always quick to respond to our questions and also proactively helpful."
"Thank you so much for your kind words and loyalty over the years! We’re thrilled to hear that our team has consistently provided you and your family with excellent service and support. It’s always our goal to be responsive and proactive in meeting your needs. We truly appreciate your continued trust in Ken Wandell’s office!"
Angelee Murray
October 3, 2025
"This agency has the highest quality, highest integrity, and exceptional follow through. I use this agency for both home and auto and so does all my family. We are forever grateful for Ken Wandell and his team!"
"Thank you so much! We appreciate your kind words and your 5-star review. Our team is always here to help."
Garrison King
September 16, 2025
"Great agency and great people to work with!"
"Thank you so much for your review! "
Delores Britt
September 16, 2025
"Has always been very helpful with all of our insurance needs"
"Thank you so much, we appreciate your business!"
Ya Buddy
August 25, 2025
"I had been with another insurance company for over 15yrs. Melissa was able to save me over $1200. Ask for Melissa, she’ll take care of you!"
"Thank you so much for your kind words! We're thrilled to hear that Melissa was able to save you over $1200 and provide excellent service."
Alex Musick
August 9, 2025
"Erica did a fantastic job assisting me. Especially since I went in with no prior knowledge. Very helpful and engaged. Wonderful attitude, couldn’t ask for more."
"Thank you so much, and welcome to the State Farm family!"
Pamela Jackson
July 24, 2025
"Exceptional Savings and Service. Switching my home and auto insurance to State Farm resulted in an incredible 61 percent reduction in costs. I'm truly grateful and only wish I had made the move sooner. The service has been excellent every step of the way."
"Welcome to the Farm! Thank you so much for your kind words. We are looking forward to you being a part of the State Farm family."
Becky Shoemaker
July 8, 2025
"I've been with Ken Wandell State Farm for over 30 years on my own. I was with them as a child on my parents policy. They are caring and always very helpful. We have multiple policies with them. I know that my mom had an accident years ago and Ken called I was like on no I'll get you all the information as soon as I get the police report. Ken said that isn't why I was calling. I wanted to check on your mom and see how you all are doing and if you need anything. That truly meant a lot. The people that work in his office Vanessa, Erica and Melissa are always willing to go that extra mile. Over the years they have always cared about the customers."
"Thank you so much for your thoughtful review! My State Farm team and I are happy to be your good neighbor! "
Jason Shepherd (SHEP)
July 3, 2025
"Erica is awesome! She is very knowledgeable, thorough and easy to work with. My wife and I have been navigating a home build, construction, and needed appropriate home owners coverage, etc. We also added a tractor with several implements and another vehicle. She knew exactly what to do to get us the right coverage. Thank you!"
"Thank you so much, we appreciate your business!"