Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kaitlin depriest

Kaitlin depriest

February 24, 2026

5  out of  5
rating by Kaitlin depriest
"It was a fast and easy process signing up for car insurance. Also cheaper than my last. Thank you. Very nice staff!"
We responded:
"Thanks Kaitlin, I'm glad we can take care of your car insurance needs!"
Profile photo of charles lyons

charles lyons

February 12, 2026

5  out of  5
rating by charles lyons
"Vanessa made my claim so much easier ! She worked hard to make sure we were treated with the upmost respect ! I’m very grateful for her assistance during this hard time !"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Vanessa was able to make your claim process easier."
Profile photo of Linsey Edwards

Linsey Edwards

February 4, 2026

5  out of  5
rating by Linsey Edwards
"State Farm customer service remains above and beyond other competitors, and working with Melissa at this office has only reinforced that. She has been an absolute pleasure to work with—from purchasing a vehicle just two weeks ago and having the insurance we needed within the hour, to seamlessly completing our transfer from Louisiana to Tennessee. Melissa and her team made the entire process incredibly easy and stress-free. I couldn’t recommend them more."
Profile photo of Don Carrier

Don Carrier

January 30, 2026

5  out of  5
rating by Don Carrier
"Good friendly people with competitive rates and premium insurance."
We responded:
"Thank you so much, we are glad to help!"
Profile photo of Robert Chapman

Robert Chapman

January 15, 2026

5  out of  5
rating by Robert Chapman
"We had an accident with our truck back in December. It had to be towed from the accident scene. Working with Ken Wandell and his account managers Melissa Green and Vanessa Tinn, they went above and beyond helping us through the process of getting our truck repaired. We highly recommend Ken Wandell’s State Farm. And like a good neighbor, State Farm is there. Robert and Debra Chapman."
Profile photo of Tim H

Tim H

January 7, 2026

5  out of  5
rating by Tim H
"Erica is the best!"
We responded:
"Thank you Tim, we appreciate your review!"
Profile photo of Mark Christian

Mark Christian

January 5, 2026

5  out of  5
rating by Mark Christian
"Great service, always prompt posting receipt of payment."
We responded:
"Thank you for your kind words, Mark! We're glad to hear you appreciate our prompt service."
Profile photo of Kevin Royse

Kevin Royse

January 2, 2026

5  out of  5
rating by Kevin Royse
"Fast and easy. I feel confident I have an agent and am not just a no."
We responded:
"Thank you for your review! We're thrilled to hear you found the process fast and easy, and that you feel confident having a dedicated agent by your side."
Profile photo of Karen Southerland

Karen Southerland

December 19, 2025

5  out of  5
rating by Karen Southerland
"I cannot say Thank You enough times to Melissa for making what I thought was going to be a difficult situation, so easy and seamless!! She made it quick and painless and was so reassuring. I slept better last night knowing that I was insured and it didn’t break the bank!! I would give 10 ⭐️ if I could!"
We responded:
"Thank you for your kind words, and of course, welcome to State Farm!"
Profile photo of Terrie Cash

Terrie Cash

December 9, 2025

5  out of  5
rating by Terrie Cash
"Everyone in the office is extremely helpful and efficient. Every time I contact them , they do everything need to help us."
We responded:
"Glad to help! Thank you so much for your 5 Stars, we appreciate your business."
Profile photo of Ron Corey

Ron Corey

December 6, 2025

5  out of  5
rating by Ron Corey
"Thank you Erica! I am pleased and grateful for Erica's willingness and ability to get it done. I had a unique situation that seemed complicated to me but Erica got to it and got it figured out for me in just a few minutes. Professional, cordial and competent I'm so glad I found her. Thanks again!"
We responded:
"Thank you so much Ron. We are always glad to help! "
Profile photo of Robert Groce

Robert Groce

December 2, 2025

5  out of  5
rating by Robert Groce
"I’ve had State Farm Insurance since 1965 and they’ve always been great like Family."
We responded:
"Thank you Robert, we appreciate your business!"
Profile photo of Christie Grindstaff

Christie Grindstaff

November 25, 2025

5  out of  5
rating by Christie Grindstaff
"Erika at Statefarm is amazing"
We responded:
"Thank you so much for your review! We appreciate your business."
Profile photo of Dwayne Green

Dwayne Green

November 17, 2025

5  out of  5
rating by Dwayne Green
"Great team"
We responded:
"Thank you for your kind review! "
Profile photo of Nick Hughes

Nick Hughes

November 17, 2025

5  out of  5
rating by Nick Hughes
"Vanessa has been my agent for a long time and she is always so kind and so helpful! I highly recommend her to anyone!"
We responded:
"Thanks so much, Nick! We appreciate your family's business! "
Profile photo of Sylvia Estep

Sylvia Estep

October 17, 2025

5  out of  5
rating by Sylvia Estep
"Erica from Ken Wandell in Elizabethton was a huge help for me giving me a better quote than I was paying with Progressive. So thankful for her help!"
We responded:
"Thank you so much, it is our pleasure to help!"
Profile photo of Joshua Pate

Joshua Pate

October 8, 2025

5  out of  5
rating by Joshua Pate
"Our family has been with Ken Wandell’s office for decades and had a terrific experience. The office is always quick to respond to our questions and also proactively helpful."
We responded:
"Thank you so much for your kind words and loyalty over the years! We’re thrilled to hear that our team has consistently provided you and your family with excellent service and support. It’s always our goal to be responsive and proactive in meeting your needs. We truly appreciate your continued trust in Ken Wandell’s office!"
Profile photo of Angelee Murray

Angelee Murray

October 3, 2025

5  out of  5
rating by Angelee Murray
"This agency has the highest quality, highest integrity, and exceptional follow through. I use this agency for both home and auto and so does all my family. We are forever grateful for Ken Wandell and his team!"
We responded:
"Thank you so much! We appreciate your kind words and your 5-star review. Our team is always here to help."
Profile photo of Garrison King

Garrison King

September 16, 2025

5  out of  5
rating by Garrison King
"Great agency and great people to work with!"
We responded:
"Thank you so much for your review! "
Profile photo of Delores Britt

Delores Britt

September 16, 2025

5  out of  5
rating by Delores Britt
"Has always been very helpful with all of our insurance needs"
We responded:
"Thank you so much, we appreciate your business!"
Profile photo of Ya Buddy

Ya Buddy

August 25, 2025

5  out of  5
rating by Ya Buddy
"I had been with another insurance company for over 15yrs. Melissa was able to save me over $1200. Ask for Melissa, she’ll take care of you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Melissa was able to save you over $1200 and provide excellent service."
Profile photo of Alex Musick

Alex Musick

August 9, 2025

5  out of  5
rating by Alex Musick
"Erica did a fantastic job assisting me. Especially since I went in with no prior knowledge. Very helpful and engaged. Wonderful attitude, couldn’t ask for more."
We responded:
"Thank you so much, and welcome to the State Farm family!"
Profile photo of Pamela Jackson

Pamela Jackson

July 24, 2025

5  out of  5
rating by Pamela Jackson
"Exceptional Savings and Service. Switching my home and auto insurance to State Farm resulted in an incredible 61 percent reduction in costs. I'm truly grateful and only wish I had made the move sooner. The service has been excellent every step of the way."
We responded:
"Welcome to the Farm! Thank you so much for your kind words. We are looking forward to you being a part of the State Farm family."
Profile photo of Becky Shoemaker

Becky Shoemaker

July 8, 2025

5  out of  5
rating by Becky Shoemaker
"I've been with Ken Wandell State Farm for over 30 years on my own. I was with them as a child on my parents policy. They are caring and always very helpful. We have multiple policies with them. I know that my mom had an accident years ago and Ken called I was like on no I'll get you all the information as soon as I get the police report. Ken said that isn't why I was calling. I wanted to check on your mom and see how you all are doing and if you need anything. That truly meant a lot. The people that work in his office Vanessa, Erica and Melissa are always willing to go that extra mile. Over the years they have always cared about the customers."
We responded:
"Thank you so much for your thoughtful review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Jason Shepherd (SHEP)

Jason Shepherd (SHEP)

July 3, 2025

5  out of  5
rating by Jason Shepherd (SHEP)
"Erica is awesome! She is very knowledgeable, thorough and easy to work with. My wife and I have been navigating a home build, construction, and needed appropriate home owners coverage, etc. We also added a tractor with several implements and another vehicle. She knew exactly what to do to get us the right coverage. Thank you!"
We responded:
"Thank you so much, we appreciate your business!"